Capabilities Brief

Managed IT, security, advisory, and AI for established operations.

A concise overview for nonprofit, association, and established-organization leaders comparing support models, security expectations, and advisory needs.

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At A Glance

What ETTE provides as one operating partner.

Managed IT Plans

Help desk, monitoring, patching, endpoint support, vendor coordination, and documentation.

Security & Risk

Identity, endpoint, email, web, backup, awareness, GuardRail reporting, and Virtual CISO when needed.

Cloud, Productivity & Backup

Productivity platforms, identity and access, backup, monitoring, and managed servers where needed.

Strategic Advisory & AI

Virtual CIO, lifecycle planning, vendor guidance, AI Foundations, AI Depth, and later-stage Build.

Best Fit

For teams that need maturity without bloat.

ETTE is built for nonprofits, associations, and established businesses that need a more mature IT partner without building a large internal department.

Nonprofits

Mission-first teams managing donor, client, program, grant, finance, and board obligations.

Associations

Member-driven teams balancing AMS, member portals, dues, events, committees, and board reporting.

Established Businesses

Private businesses ready for steadier support, stronger security, and documented operations.

Co-Managed Teams

Organizations with internal IT leadership that need added capacity, coverage, or specialist support.

First 90 Days

What the first phase usually establishes.

1

Discover

Systems, users, vendors, licenses, access, risks, and support history.

2

Document

Environment records, support runbooks, owners, and critical dependencies.

3

Stabilize

High-priority access, backup, patching, endpoint, email, and identity issues.

4

Report

Plain-language view of health, security posture, open actions, and priorities.

5

Plan

Roadmap, budget considerations, lifecycle needs, and project sequencing.

Common Buyer Questions

What leaders usually need before a proposal.

What is included?

Managed support, documentation, monitoring, patching, security baseline, backup, reporting, and strategic guidance depending on plan.

How is security handled?

As a managed baseline first, with Virtual CISO available when governance, auditors, evidence requests, or vendor-risk work require leadership.

How does AI fit?

Foundations defines the path, Depth supports organization-wide implementation, and Build is reserved for later-stage agentic or custom work.

How is pricing scoped?

Managed IT is per-user with minimums. Advisory, Virtual CISO, and AI are scoped separately by cadence, deliverables, and level of involvement.

Next Step

Use this brief to start a sharper conversation.