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Discover
We document systems, users, vendors, access, risks, and support history before making changes.
Washington, DC · Since 2002
Technology leadership for nonprofits, associations, and established organizations.
Managed IT, security, and advisory for organizations that want steadier support, stronger protection, and clearer technology guidance.
Consistent engineers, shared documentation
Response targets tied to business impact
Board-ready reporting
Aligned to your goals
20+ years in Washington, DC
Smooth Start onboarding
Security baseline from day one
Americas-based support
Who We Serve
For organizations ready for more mature IT.
ETTE supports established teams that need reliable systems, plain-language guidance, and people who understand the stakes behind the work, whether the environment is simple, complex, or becoming more cloud-first over time.
Nonprofits
Protect your mission with technology that's reliable, secure, and budget-aware.
Associations
Deliver member value with systems your team and board can count on.
Established Businesses
Steadier support, stronger security, and clearer technology planning for businesses that have outgrown informal IT.
What We Do
Services built around how effective IT is delivered.
Managed IT, built-in security, cloud operations, and senior advisory - one team, one plan, no surprise line items.
Managed IT Plans
Fully managed, remote-only, and co-managed support for teams that need documented, responsive IT.
Security & Risk
Day-one controls, GuardRail reporting, and Virtual CISO support when risk ownership needs to be explicit.
Cloud, Productivity & Backup
The daily systems your team runs on, from productivity platforms and backup to managed server environments.
Strategic Advisory & AI
Virtual CIO, security leadership, and AI advisory when decisions outgrow everyday ticket support.
AI Advisory
Put AI to work without putting your data at risk.
Most teams already have shadow AI and no governance model. We start with the outcomes you care about, surface where AI is already in use, and build a right-sized governance and pilot program your team owns.
Clarity that drives decisions
Reporting your board can actually use.
You shouldn't need a technical background to understand your technology posture. We turn system health, security posture, and project progress into plain-language reporting your leadership and board can act on.
Why ETTE
The same team, year after year. Accountable to your outcomes.
A lot of IT providers look the same on paper. The difference is continuity. At ETTE, support and advisory come from long-term members of one team, backed by deep documentation of your environment.
20+years serving Washington, DC
7 AM-7 PMstaffed help desk hours, Monday through Friday ET
10–150common staff range for managed IT relationships
Our Process
From clarity to confidence.
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Design
We map the support model, security baseline, roadmap, owners, and budget priorities around how you operate.
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Implement
We stabilize access, endpoints, backup, email, monitoring, and documentation with clear communication.
4
Improve
Quarterly reviews turn support trends, security posture, lifecycle needs, and projects into next actions.
Let's Talk